Shipping policy
Our Shipping Policy outlines the official terms and conditions related to order processing, shipping methods, delivery requirements, and applicable shipping rules.
For customer-friendly shipping guidance, delivery information, and order assistance, please explore our helpful resources:
→ Shipping Information
→ Contact Us
→ Returns & Exchanges
Order Processing
Orders are processed Monday through Friday, excluding holidays.
Ready-to-Ship Rings
Processing Time:
1–3 Business Days
Custom & Engraved Rings
Production Time:
2–6 Weeks
Production times may vary depending on ring style, material availability, and customization requirements.
Shipping Methods
Free Standard Shipping
Estimated Delivery:
5–8 Business Days
Expedited Shipping
Estimated Delivery:
2–4 Business Days
Express Shipping
Estimated Delivery:
1–2 Business Days
Delivery estimates begin after the order has shipped.
International Shipping
RISTY OLIVO ships to customers worldwide.
International customers may be responsible for:
- Customs Duties
- Import Taxes
- Brokerage Fees
- Government Charges
These fees are determined by the destination country and are not included in the purchase price.
Tracking Information
Once your order ships, tracking information will be sent to the email address provided during checkout.
Please allow up to 24 hours for tracking updates to appear.
Shipping Delays
RISTY OLIVO is not responsible for delays caused by:
- Weather Conditions
- Carrier Delays
- Customs Processing
- Natural Disasters
- Events Beyond Our Control
Helpful Resources
For additional assistance: